Complaints about a driver

If you had an issue with one of our drivers, please provide us with the following details in an email to support@propagrub.com:

• a short description of the incident;
• location of the incident (town/city and street);
• time and date of the incident (the more specific, the better);
• whether this was a Cyclist/Scooter/Motorbike/Car; and 
• anything else that can help us to identify the rider.

We will investigate the matter and a member of our team will reach out to you as soon as possible. Thank you for taking the time to report this incident. Keeping you and other users safe on the platform is a top priority for Propagrub.